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General terms and conditions of business
General terms and conditions of business
1. Scope
These General Terms and Conditions (GTC) govern the contractual relationship between you (customer) and Lycoris Soft Dream. By using our website and purchasing our products, you accept these GTC.
2. Contracting party
The purchase contract is concluded with Lycoris Soft Dream. Further details about our company can be found on our website.
3. Offer and conclusion of contract
Our offers on the website are non-binding. By submitting an order, you are making a binding offer, which we can accept by means of an order confirmation or delivery.
4. Prices and payment
All prices are in euros and include VAT. Payment is made according to the payment methods indicated on our website.
5. Delivery
Delivery will be made to the address you provide. Delivery times vary depending on the product and destination. Details of shipping costs and times can be found on our website.
6. Return and cancellation
You have the right to cancel your order within 14 days without giving any reason. The return conditions and the cancellation form can be found on our website. The customer bears the costs of the return shipment, unless the goods are defective or delivered incorrectly.
7. Liability
We are only liable for damages caused by intentional or grossly negligent behavior. We are only liable for minor negligence if essential contractual obligations are violated.
8. Data protection
Your personal data will be treated in accordance with our privacy policy, which you can view on our website.
9. Changes to the Terms and Conditions
We reserve the right to change these Terms and Conditions at any time. Changes will be posted on our website and will take effect immediately.
10. Applicable law and place of jurisdiction
The law of the Federal Republic of Germany applies. The place of jurisdiction for all disputes arising from this contract is the registered office of Lycoris Soft Dream.
11. Contact
If you have any questions about these Terms and Conditions, please contact us using the contact options on our website.